"Shortly after I was appointed MD of The Savoy, I found myself in a position where I needed a Personal Assistant. Finding someone with the administrative skills necessary would probably not have been difficult, but I needed someone who I could trust to be confidential and at the same time capable of building strong relationships with the colleague base of the Hotel to assist me in identifying the challenges they faced whilst also breaking down the barriers between the front line and the MD’s office that were in place.

Sarah was recommended from an internal review as the ideal candidate, and I knew she was the first time we sat down as she rejected the role on the basis that she did not wish to assume a position she had no respect for. Only after several conversations did she finally believe that I was intent on changing the culture she disliked, and her role would be key in doing so.

She settled into the role very quickly and with that became my right arm equally so. She never betrayed confidences, mine or others, but always steered me to identify problems she became cognizant of. She organised me so I could focus on the key issues of my role and not get bogged down in minutia, and she did so with humour and a smile regardless of the stress levels she was experiencing.

The greatest compliment I can pay her however was not my praise for her as that’s a given, but the high regard she was held in by the entire team. On many occasions, it was referenced to me in an unsolicited fashion as to how helpful and pleasant she was, which confirmed to me what a brilliant gatekeeper she was, but without people ever realising.

To say I was lucky to have her by my side is an understatement, and I am forever grateful to her for finally trusting me and taking on the job!"

- Phil B

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"Sarah has been a huge help in getting my life together, she has helped me on multiple projects that have been put off for years as a result of a lack or time and motivation. As a business owner and a mother of a four year old, it is incredibly difficult to find time to arrange the day to day tasks that have been lingering. All it took was a couple of sessions with Sarah and even my mind felt more organised. With no effort from you, Sarah looks at the bigger picture and pinpoints all the tasks that need to be completed. The knock-on effect has been long-lasting and I highly recommend Sarah for any busy professional or anyone who needs a bit of organisation in their lives. Sarah has even assisted in a home development project that lead to an incredible result, even my husband has commented that it could not have been done without her and we both see true value. Thank you Sarah, you are a lifesaver."
 

- Toma O

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"Sarah is a natural organiser and effectuator. She approached a seemingly insurmountable list of tasks that I had been avoiding with determination and a clear plan of attack. On top of her proactive and enthusiastic approach, her attitude and kind manner made the whole process painless."
 

- Gareth H

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"Sarah was fantastic, on a day when everything had gone wrong she took all my administrative tasks off my hands and sorted them out quickly and efficiently. I trust her implicitly with my personal information and would not hesitate to use her services again."
 

- Clare S

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"Sarah has been quite the amazing help to me. I am so thankful for discovering Freedom & Happy after being recommended by a friend of mine. Sometimes it's the menial tasks you put off, that you can never get round to completing for various reasons - including an extremely busy schedule. However, Sarah took those from me and not only completed them but worked to a very high standard, quickly and efficiently. I was hugely impressed and had a lot more free time as a result. Everybody needs a Sarah, I cannot recommend her highly enough."
 

- Louise P

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"Sarah has been helping me with a range of tasks and projects, from finding and booking restaurants to researching industry awards and website-related work. Sarah has been incredibly proactive in her approach, and I know that when Sarah takes ownership of something, it’ll get done. Working with Sarah helps me share some of my administrative workload, freeing up time for me to focus on my business and clients."

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- Iain R